Privacy Policy

Hi there! Welcome to Encrisoft (https://encrisoft.com). Your privacy is really important to us, and we want you to feel comfortable with how we handle your personal information. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe. If you ever have questions, don’t hesitate to reach out!

1. Information We Collect

a. Personal Information

When you interact with us—whether that’s signing up for an account, subscribing to our updates, or contacting us—we might ask for details like your:

• Name
• Email address
• Phone number
• Company name (if applicable)

Don’t worry, we only ask for what we truly need to provide you with the best experience possible.

b. Other Information

We also collect technical details when you visit our website, like:

• Your IP address
• What browser you’re using
• Your device type
• How you interact with our website

This helps us improve our services and make your experience smoother.

2. How We Use Your Information

Here’s how we put your information to good use:

• To set up and manage your account
• To respond to your questions or feedback
• To send you updates or offers (only if you’ve agreed to receive them)
• To improve our services and website
• To understand how our tools are being used

3. About Our Products

a. Alerta

Alerta is one of our tools designed to manage alerts. While it tracks and keeps counts of alerts (daily, weekly, monthly, and yearly metrics), it doesn’t store the actual alert data. This way, we can focus on improving the service without keeping sensitive information.

b. Other Products

For other tools, we may collect basic signup details like your name and email. This information is used strictly to get you started and deliver a great experience.

4. How We Keep Your Data Safe

Your data’s safety is a top priority for us. We use reliable security measures to protect it from unauthorized access. While no system is 100% foolproof, we do our best to safeguard your information.

5. Sharing Your Information

We don’t sell your information to third parties. Period. If we do share your data, it’s only with trusted partners who help us run our services—and even then, they’re required to keep it safe and use it responsibly.

6. Changes to This Policy

As we grow and improve, we may update this Privacy Policy. If we make any big changes, we’ll let you know. You can always find the latest version on this page.

7. Contact Us

Have questions or concerns? We’re here to help:

[email protected]