Questions, answered clearly

Encrisoft is a human cyber risk platform that connects email-based phishing simulations, risk visibility and security awareness training to help organizations identify, measure and reduce risk.

Human cyber risk is the security risk created when attackers exploit trust, identity, access and everyday business processes to influence people into taking unsafe actions.

Risk scores help teams review recorded security behavior, organization and department patterns, and changes over time alongside simulation outcomes and training progress. They are indicators for program review, not a prediction of a breach.

It is designed for organisations that want to prepare employees for human-layer threats and manage a measurable security-awareness programme.

Simulation behaviour can help administrators identify relevant follow-up training and maintain a clearer record of learning and response.

No. Plans are structured for different team sizes, while Enterprise options support requirements that need a tailored deployment.

Encrisoft supports structured assignment by organisational groups and stages such as onboarding, subject to the selected plan and configuration.

Supported learning experiences can allow learners to save progress and resume, depending on the module configuration.

Completion and assessment records can be associated with the learner record for programme administration and review.

Configured training can issue certificates tied to learner activity, with verification options depending on the service configuration.

Custom content and organisation-specific guidance are available in supported plans and configurations.

Run realistic email-based phishing simulations to see how people respond when trust, authority or urgency is exploited. Use recorded outcomes to guide follow-up training.

Campaigns can be directed to selected users, groups or broader organisational audiences.

Supported campaigns can be scheduled in advance or launched when needed.

Follow-up training can be assigned automatically when enabled by your plan and remediation settings. Administrators control the configuration.

Customers should confirm authority, governance, lawful basis, appropriate recipients and employee communications before running campaigns.

Encrisoft AI is an integrated capability that assists selected workflows, including helping teams create realistic phishing simulation content.

Encrisoft AI can help authorised users generate phishing email content for simulation campaigns. It does not power every Encrisoft feature or generate the training library.

No. Encrisoft AI is not designed to make employment decisions on behalf of customers. Risk scoring is a separate platform capability and is not described as an AI-generated employment decision.

Yes. Administrators should review and customise generated simulation content as appropriate before they choose whether and when to launch a campaign.

Generated content can be incomplete or inappropriate. Administrators should review it before use and report concerns through support.

The applicable provider agreements and product configuration must be reviewed for a definitive answer. Encrisoft does not publish an unsupported universal claim; contact us for current processing details.

Yes. The Pricing page starts with Monthly selected on each new page load.

Yearly shows the configured full-year total and the equivalent monthly amount where applicable.

AI Credits represent configured usage allowances for supported AI-assisted functions. Current allowances are shown on the Pricing page.

Yes. The green Yearly saving is a billing-period benefit; red limited-time offers are separate campaigns with their own dates and eligible plans.

Enterprise pricing is tailored. Contact Sales to discuss deployment, branding, support and integration requirements.

Supported configurations can apply organisation identity to learner experiences, communications, training content and certificates.

Custom-domain options may be available depending on the selected plan and deployment.

Supported certificate configurations can carry the appropriate organisation identity while retaining verification information.

No availability claim applies to every plan. Check current Pricing information or contact Sales.

Depending on configuration, records may include identifiers, assignments, progress, assessments, simulation interactions, certificates and administrative activity.

The customer organisation commonly determines the programme purpose and administration. Contractual roles and responsibilities should be confirmed for each deployment.

The service is not designed to make employment decisions. Customers must assess their own use and provide human oversight and challenge mechanisms where required.

The footer links to the Privacy Policy, Security page, Cookie Policy and Responsible AI Policy.

Administrators can manage learners through the supported account and organisation-management options available to their plan.

Bulk or directory-based onboarding depends on the selected plan and current integration configuration.

Role-based administration is used to limit access to appropriate programme and configuration functions.

Administrators can use the Support page or contact Encrisoft for product guidance.