Getting started
Set up Encrisoft and understand the essentials.
- Set up your organisation
- Invite your team
- Understand the dashboard
SupportHow can we help?
Find practical guides and answers to help you set up, manage and get the most from Encrisoft.
Knowledge Base
Browse practical guidance for the tasks you carry out in Encrisoft.
Popular guides
Training
Assign learning and follow employee progress.
- Assign training
- Manage courses
- Track progress and certificates
Phishing simulations
Create, launch and review realistic simulations.
- Create a simulation
- Choose a template and schedule
- Understand simulation results
People and teams
Manage employees, access and organisational groups.
- Add employees
- Manage roles
- Departments and groups
Risk and reporting
Use scores and reports to identify where support is needed.
- Understand risk scores
- Review reports
- Identify higher-risk users
Account and billing
Manage account settings, plans and usage.
- Manage your account
- Plans, billing and seats
- Understand AI credits
Security and access
Get secure access to your Encrisoft account.
- Sign in and MFA
- Recover your password
- Protect your account
Troubleshooting
Resolve common account, browser and email issues.
- Common issues
- Email delivery issues
- Contact Support
Still need help?
Contact our support team and we’ll help you with your Encrisoft account or platform question.
Contact Support